Personal Data may be freely provided by the User, or in the case of Usage Data, collected automatically when using this Website. All Data required by this Website is mandatory, unless otherwise specified, and failure to provide such Data may make it impossible for the Website to provide its services. In cases where this Website expressly states that some Data is not mandatory, Users have the option of not providing such Data without consequences to the availability or functionality of the Service.

Users who are unsure about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or any other tracking tools – by this Website, or by the owners of third-party services used by this Website, serves the purpose of providing the Service required by the User, in addition to any other purpose described in this document and in the Cookie Policy, if applicable.

Users are responsible for any third-party Personal Data accessed, published or shared through this Website, and confirm that they have the third party's consent to provide the Data to the Owner.

The types of data collected are the following: Name and Surname, Telephone Number, Full Address (City, Zip Code, Street, Administrative Region) and E-mail. All data collected is used by the Website to provide its services, such as processing your order, processing any refunds, where applicable, and responding to any complaints/feedback or providing you with promotional material to which you have subscribed.

The Data may also be used for the following purposes:

Marketing or Promotional Purposes with E-mail, SMS, Viber and other similar chat providers, Remarketing and Behavioral Targeting, Direct E-Mailing and other Promotions.

Contacting the User by telephone and mail for the purpose of data verification, delivery of goods, requests for information, price quotes, requests, warranty and returns.

Analysis Purposes carried out by analysis software used by this Website to analyze data, allow the Owner to monitor and analyze web traffic, monitor User behavior, monitor and examine the use of this Website and prepare reports on its activities.

How and where the Data is processed

Processing methods

The Owner takes the necessary security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.
Data processing is carried out using computers and/or IT tools, following organizational procedures and methods strictly related to the purposes indicated. In some cases, in addition to the Owner, the Data may be available to specific types of individuals in responsible positions, who participate in the operation of this Website (administration, sales, marketing, legal, system administration), or external parties (such as third parties providing technical support, mail carriers, web hosting service providers, IT companies, telecommunications agencies) designated by the Owner as Data Processors, if necessary. The updated list of these parties can be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data concerning Users when one of the following applies:

• – Users have given their consent for one or more specific purposes. Note: Under some laws, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without the need for consent or any of the following legal bases. However, this does not apply in cases where the processing of Personal Data is subject to European data protection law,
• – the provision of Data is necessary for the execution of an agreement with the User and/or for any pre-contractual obligations,
• – processing is necessary for compliance with a legal obligation to which the Owner is subject,
• – the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner,
• – processing is necessary for the purposes of the legitimate interest pursued by the Owner or a third party.
• In any case, the Owner will gladly help clarify the legal basis applied for the processing, and specifically whether the provision of Personal Data concerns legal or contractual obligations, or a requirement necessary for the conclusion of a contract.

Location

The Data is processed at the offices where the Owner operates and in any other place where the parties participating in the processing are located.

Depending on the User's location, data transfers may involve transferring User Data to a country other than their own. To learn more about the location of processing such transferred Data, Users can check the section containing details regarding the processing of Personal Data.

Users are also entitled to learn about the legal basis for transferring Data to a country outside the European Union, or to any international organization governed by public international law or regulated by two or more countries, such as the UN, as well as about the security measures taken by the Owner to protect their Data.

In the event that any such transfer takes place, Users can learn more by checking the relevant sections of this document or by requesting information from the Owner using the details provided in the contact section.

Retention time

Personal Data will be processed and stored for as long as necessary for the purpose for which it was collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the relevant contract has been fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests will be retained for as long as necessary to satisfy the relevant purposes. Users can find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document, or by contacting the Owner.
• The Owner may be permitted to retain Personal Data for a longer period in cases where the User has given his consent for such processing, provided that the relevant consent has not been withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period in any cases required for the execution of a legal obligation or the order of an authority.
• After the retention period has expired, the Personal Data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be exercised after the retention period has expired.

Users' rights

Users may exercise specific rights regarding their Data processed by the Owner.

Specifically, Users have the following rights:

• • To withdraw their consent at any time. Users have the right to withdraw consent in case they have previously given consent for the processing of their Personal Data. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com)

• • To object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a basis other than consent. More information is provided in the section below dedicated to this issue. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com )

• • To gain access to their Data. Users have the right to know whether their Data is being processed by the Owner, to be informed of specific aspects of the processing and to obtain a copy of the Data being processed. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com)

• • To verify and request correction. Users have the right to verify the accuracy of their Data and request that it be updated or corrected. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com)

• • To restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In such a case, the Owner will not process their Data for any purpose other than storing it. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com)

• • To have their Personal Data erased, or otherwise removed. Users have the right, under certain circumstances, to obtain deletion of their Data from the Owner. Users can exercise their right by sending an email to the Owner. (zoonetiltd@gmail.com)

• To receive their Data and have them transferred to another controller. Users have the right to receive their Data in a structured, common, machine-readable file format and, if technically feasible, to have them sent to another controller without any hindrance. This provision applies provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party, or on pre-contractual obligations of the User.
• 
  – To file a complaint. Users have the right to file a request with their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for reasons of public interest, in the exercise of an official authority vested in the Owner, or for the purposes of pursuing the legitimate interest pursued by the Owner, Users may object to such processing by providing the background relevant to the specific situation to justify the objection.

Users should be aware that, however, if their Personal Data is processed for direct marketing purposes, they may object to the processing at any time without providing any justification. To find out whether the Owner processes Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise the User's rights may be addressed to the Owner via the contact details provided in this document. Such requests may be executed free of charge and will be handled by the Owner as soon as possible, in any case in less than one month.

Cookie Policy

This Website uses Cookies.

Cookies are pieces of code that are installed in the browser and which help the Owner to provide the Service in accordance with the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

Where Cookie installation is based on consent, such consent can be freely withdrawn at any time by following the instructions provided in this document.

Technical Cookies and Cookies that serve aggregated statistical purposes

· Activity strictly required for the operation of the Service

This Website uses Cookies to store the User's session and to carry out other activities strictly necessary for the operation of this Website, for example in relation to the distribution of web traffic.

· Activity related to storing preferences, optimization and statistics

This Website uses Cookies to store browser preferences to optimize the User's browsing experience. These Cookies include, for example, those used to set language and currency preferences and to manage first-party statistics that are handled directly by the Website Owner.

How to provide or withdraw your consent to the installation of Cookies

In addition to what is specified in this document, the User can manage their Cookie preferences directly from their own browser and prevent – for example – third parties from installing Cookies.
Through the browser preferences it is also possible to delete previously installed Cookies, including Cookies that may have stored the initial consent to install Cookies from this website.
Users can, for example, find information on how to manage Cookies in the most common browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, Users can manage their preferences and withdraw their consent by clicking on the relevant opt-out link (if provided), or by using the means provided in the third party's privacy policy, or by contacting the third party.

Regardless of the above, the Owner informs that Users can follow the instructions provided in the following links with initiatives of EDAA (EU), the Network Advertising Initiative (USA) and the Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to choose their tracking preferences for most advertising tools. The Owner therefore recommends that Users use these resources in addition to the information provided in this document.

Data Owner and Controller

ZOONETI LTD.

48 KOZMA DAMIAN 2800 SANDANSKI BULGARIA

Contact email with the owner: zoonetiltd@gmail.com

As the installation of Cookies and other tracking systems by third parties through the services used by this Website is outside the technical control of the Owner, any explicit references to Cookies and tracking systems installed by third parties should be understood as indicative. For access to comprehensive information, we kindly ask the User to refer to the confidentiality policy of the respective third party services listed in this document.

Given the objective difficulty surrounding Cookie-based identification technologies, Users are encouraged to contact the Owner if they wish to obtain further information regarding the use of Cookies by this Website.

Additional information regarding Data collection and processing

Legal action

The User's Personal Data may be used by the Owner for legal purposes in Court or during the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares that he is aware that the Owner may be obliged to disclose personal data if requested by public authorities.

Additional information regarding User Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and relevant information regarding specific Services or the collection and processing of Personal Data upon request.

System log and maintenance

For operation and maintenance purposes, this Website, as well as any third-party services, may collect files that record interaction with this Website (System Log Files) and use other Personal Data (such as IP Address) for this purpose.

Information not contained in this policy

Further details regarding the collection and processing of Personal Data may be requested from the Owner at any time. Please see the contact details at the beginning of this document.

How Do Not Track requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services you use honor “Do Not Track” requests, please read their own privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying Users within this page and possibly also within this Website and/or – as far as is technically and legally feasible – by sending a notice to Users via any contact details available to the Owner. It is strongly recommended that this page be checked frequently and that reference be made to the date of the last change indicated at the end. 

In case the changes affect the processing operations carried out on the basis of the User's consent, the Owner will obtain a new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information which directly, indirectly or in combination with other information — including a personal identification number — allows the identification or identifiability of a natural person.

Usage Data

Information is automatically collected through this Website (or third-party services utilized by this Website), which may include: the IP addresses or domain names of the computers used by Users using this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful outcome, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the User, the various time elements of each visit (e.g. the time spent on each page within the Application) and the data relating to the path followed within the Application with special reference to the order in which the pages were visited and other parameters relating to the operating system of the device and/or the User's IT environment.

User

The person using this Website, who coincides with the Data Subject, unless otherwise specified.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Controller)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Administrator (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures relating to the operation and use of this Website. The Data Controller is the Owner of this Website, unless otherwise specified. confidentiality.

This Website (or this Application)

The means by which the User's Personal Data is collected and processed.

Service

The service provided by this Website as described in the relevant terms (if available) and on this website/application.

European Union (or EU)

All references within this document to the European Union include all existing members of the European Union and the European Economic Area, unless otherwise specified.

Legal information